For builders

An AI receptionist for builders

When you're on site all day, it answers, takes the quote details and pencils in a visit to measure up.

Try it free for 14 days. Card required, nothing to pay today, cancel any time.

Setup normally takes a couple of hours, but can take up to 3 days.

48 seconds, captions on screen. A missed call, the AI answering, and the text you get.
  • Set up for you
  • Keep your own number
  • Says it's an AI on every call
  • Cancel any time

What your callers hear

Your phone rings first. If you can't get to it, the AI receptionist answers, says it's an AI, and asks what you'd ask. Here's a typical call to Mark's Building Services.

Example call to Mark's Building ServicesTranscript, illustrative
  1. AI receptionist

    Hi, you've reached Mark's Building Services. Mark's on site right now. I'm an AI assistant and this call is transcribed so I can pass on your message. How can I help?

  2. Caller

    Hi. We're thinking about a single-storey extension at the back. Could someone come and quote?

  3. AI receptionist

    Of course. Roughly how big are you thinking, and what's it for?

  4. Caller

    About four metres by five. A kitchen and dining room.

  5. AI receptionist

    Thanks. Have you got plans drawn up, or is it still at the idea stage?

  6. Caller

    Just ideas so far.

  7. AI receptionist

    That's fine. Can I take your name?

  8. Caller

    It's James.

  9. AI receptionist

    And the postcode area, James?

  10. Caller

    BS7.

  11. AI receptionist

    Let me read that back: B S 7. Is that right?

  12. Caller

    Yes.

  13. AI receptionist

    I'll text you a link for a few photos of the back of the house. Mark can come and measure up on Saturday. Would 10am work?

  14. Caller

    Saturday's great.

  15. AI receptionist

    You're pencilled in for Saturday at 10am, and Mark will confirm by text.

Built around how builders work

  • Dangerous jobs flagged

    If a caller says something looks unsafe, like a ceiling or wall that's cracking or coming down, it tells them to keep clear and ring 999 if anyone's at risk, then alerts you straight away.

  • Quote enquiries done properly

    Size, plans, planning permission, timescale. You get a proper brief instead of "call me back about a job".

  • Photos before the visit

    It asks for photos of the space, so you can tell a quick job from a big one before you drive out.

  • Site visits pencilled in

    It offers times from your calendar to measure up or quote, and pencils them in for you to confirm.

Questions it can ask

You choose and approve the questions. A few that work well for builders:

  • What's the job, and roughly how big is it?
  • Have you got plans drawn up, or is it at the idea stage?
  • Do you need planning permission or building regs sign-off?
  • When are you hoping to start?
  • When could we come and measure up?

Photos it asks for

Callers get a text with a link to send pictures, and they land in Keystone with the call.

  • The space

    Where the extension, wall or new room will go.

  • Any damage

    Cracks, damp or the problem that needs fixing.

  • Plans or sketches

    Drawings, if the caller has them.

Simple monthly plans

Try it free for 14 days. Card required, nothing to pay today, cancel any time.

  • Catch

    £24/month + VAT

    £49 setup + VAT · No AI

    For sole traders who just want nobody ignored. No AI, just a text back.

  • Receptionist

    Most popular

    £69/month + VAT

    £99 setup + VAT · 150 AI minutes a month

    For most trades. An AI receptionist picks up the calls you miss.

  • Pro

    £129/month + VAT

    £149 setup + VAT · 400 AI minutes a month

    For busy firms and teams. The AI can answer every call and put people through.

Setup normally takes a couple of hours, but can take up to 3 days.

Compare plans in full

Questions from builders

That's where it helps most. It asks about size, plans and timescale, gets photos, and pencils in a visit, so you ring back with a proper brief.

If you add your current lead time to your approved answers, it can tell callers. Otherwise it says you'll be in touch.

It tells them to keep clear and ring 999 if anyone's at risk, and alerts you straight away. It isn't an emergency service and never replaces 999.

You get one short summary per call, and everything's in Keystone, your Arcscribe account, so you can work through it at the end of the day.

Setup normally takes a couple of hours, but can take up to 3 days. A person at Arcscribe sets it up for you: we get your new number, register it with the phone regulator and test it. While you wait, you can set up your greeting, your services and your calendar in Keystone.

Yes. You keep your number and forward the calls you miss to your Arcscribe number. We give you a simple guide for your phone. Moving your number over to us completely (porting) isn't something we offer yet, so ask us if you need it.

It depends on the plan. Catch is £24/month + VAT, with a one-off £49 setup fee + VAT. Receptionist is £69/month + VAT, with a one-off £99 setup fee + VAT. Pro is £129/month + VAT, with a one-off £149 setup fee + VAT. We'll email you 3 days before your trial ends. If you don't cancel, we'll then charge the setup fee and your first month (or year, if you chose annual).

Yes, any time, in Keystone. Cancel during the trial and you won't pay anything. On a paid plan, your plan runs to the end of the month or year you've paid for.

Let it answer while you work

Try it free for 14 days. Card required, nothing to pay today, cancel any time. Setup normally takes a couple of hours, but can take up to 3 days.

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