For electricians
An AI receptionist for electricians
When you're mid-rewire and can't pick up, it answers, asks about the fault and texts you the details.
Try it free for 14 days. Card required, nothing to pay today, cancel any time.
Setup normally takes a couple of hours, but can take up to 3 days.
- Set up for you
- Keep your own number
- Says it's an AI on every call
- Cancel any time
What your callers hear
Your phone rings first. If you can't get to it, the AI receptionist answers, says it's an AI, and asks what you'd ask. Here's a typical call to Kemi's Electrical.
AI receptionist
Hi, you've reached Kemi's Electrical. Kemi can't get to the phone right now. I'm an AI assistant and this call is transcribed so I can pass on your message. How can I help?
Caller
Hi. The trip switch on my fuse box keeps going off. The kitchen sockets keep cutting out.
AI receptionist
Sorry to hear that. Is there any burning smell, smoke or scorch marks anywhere?
Caller
No, nothing like that.
AI receptionist
Good. If you do notice any, keep clear of it and ring 999. Does it trip when something in particular is switched on?
Caller
I think it's when the kettle's on.
AI receptionist
That's helpful. Can I take your name?
Caller
It's Tom.
AI receptionist
Thanks, Tom. What's the postcode area?
Caller
M20.
AI receptionist
Let me read that back: M 20. Is that right?
Caller
Yes.
AI receptionist
I'll text you a link for a photo of the fuse box. Kemi can come on Friday morning. Would 10am suit you?
Caller
Yes, please.
AI receptionist
Great. You're pencilled in for Friday at 10am, and Kemi will confirm by text.
Built around how electricians work
Safety advice first
If a caller mentions burning smells, sparks or smoke, it tells them to keep clear and ring 999 if there's any sign of fire, then alerts you straight away. It never replaces 999.
Fault-finding questions
Which circuits are affected, when it trips, whether anything's changed recently. You start the job already halfway to the answer.
A photo of the board
It asks for a photo of the fuse box, so you know what you're walking into before you get there.
Fault visits and quotes
Fault calls get a visit pencilled into your calendar. Rewire and EV charger enquiries come with the details you need to quote.
Questions it can ask
You choose and approve the questions. A few that work well for electricians:
- Is there any burning smell, smoke or scorch marks?
- Which sockets or lights have stopped working?
- Does it trip when something in particular is on?
- Has any work been done on the house recently?
- Is it a fault, or a quote for new work like a charger or rewire?
Photos it asks for
Callers get a text with a link to send pictures, and they land in Keystone with the call.
The fuse box
The consumer unit, with its labels and switches.
The faulty fitting
The socket, switch or light that's playing up.
Where the charger goes
For EV charger quotes: the drive and the outside wall.
Simple monthly plans
Try it free for 14 days. Card required, nothing to pay today, cancel any time.
Catch
£24/month + VAT
£49 setup + VAT · No AI
For sole traders who just want nobody ignored. No AI, just a text back.
Receptionist
Most popular£69/month + VAT
£99 setup + VAT · 150 AI minutes a month
For most trades. An AI receptionist picks up the calls you miss.
Pro
£129/month + VAT
£149 setup + VAT · 400 AI minutes a month
For busy firms and teams. The AI can answer every call and put people through.
Setup normally takes a couple of hours, but can take up to 3 days.
Compare plans in fullQuestions from electricians
If a caller mentions burning smells, sparks or smoke, it tells them to keep clear and ring 999 if there's any sign of fire, and alerts you straight away. It isn't an emergency service and never replaces 999.
Yes. It asks the questions you'd ask, gets photos of the board and the space, and pencils in a visit for you to confirm.
Yes, if you add it to your approved answers. It only says what you've approved.
It takes a message and texts it to you straight away. On the Pro plan, it can put callers through to you.
Setup normally takes a couple of hours, but can take up to 3 days. A person at Arcscribe sets it up for you: we get your new number, register it with the phone regulator and test it. While you wait, you can set up your greeting, your services and your calendar in Keystone.
Yes. You keep your number and forward the calls you miss to your Arcscribe number. We give you a simple guide for your phone. Moving your number over to us completely (porting) isn't something we offer yet, so ask us if you need it.
It depends on the plan. Catch is £24/month + VAT, with a one-off £49 setup fee + VAT. Receptionist is £69/month + VAT, with a one-off £99 setup fee + VAT. Pro is £129/month + VAT, with a one-off £149 setup fee + VAT. We'll email you 3 days before your trial ends. If you don't cancel, we'll then charge the setup fee and your first month (or year, if you chose annual).
Yes, any time, in Keystone. Cancel during the trial and you won't pay anything. On a paid plan, your plan runs to the end of the month or year you've paid for.
Let it answer while you work
Try it free for 14 days. Card required, nothing to pay today, cancel any time. Setup normally takes a couple of hours, but can take up to 3 days.
