How Tide Hearing got a modern, bookable website without the clinical feel
Independent audiology practice ditched Wix for a custom Next.js site that integrates with their booking system and gives them a proper digital partner.
The Challenge
Tide Hearing were stuck on Wix. It looked dated, felt limiting, and didn't give them the control they needed as their practice grew. They wanted something modern and welcoming, not the cold, clinical aesthetic most healthcare sites default to.
They'd already chosen their booking system, but needed it properly integrated into a site that actually worked on mobile and loaded fast. More importantly, they wanted a digital partner who could handle updates and changes without them needing to touch the backend.
The problem: Wix couldn't deliver the performance or flexibility they needed, and most agencies would either lock them into another platform subscription or build something and disappear.
The Solution
We migrated Tide Hearing from Wix to a fully custom website built with React and Next.js. No templates, no platform fees, complete code ownership.
Key features:
- Seamless Be Advised integration so their existing booking system worked perfectly without patients noticing the switch
- Mobile-first, fast-loading design optimized for the 70%+ of traffic coming from phones
- Warm, approachable aesthetic that feels welcoming, not clinical
- Full content control so the team can update services, hours, and information without waiting on a developer
- Ongoing management partnership with monthly support for tweaks, updates, and seasonal changes
We didn't just rebuild their site. We gave them infrastructure they own and a partner who keeps it running.
The Results
Tide Hearing now has a site that reflects the quality of care they provide. Patients are booking online through the integrated Be Advised system, reducing admin time spent on phone scheduling.
The site loads in under 3 seconds, works flawlessly on mobile, and when Tide Hearing needs something updated, they message us and it's handled. No platform limitations, no technical stress.
Most importantly, they own the code. No monthly Wix fees, no per-user SaaS charges, no hitting a ceiling when they want to scale.
“Working with Arcscribe has been a brilliant experience from start to finish. As a family-run hearing care business in Norfolk, it was really important for us to find a team who understood not just what we do, but how we want our patients to feel—and they absolutely nailed it. They’ve created a modern, professional healthcare website that feels completely true to us. It’s clear, easy to use, and explains our services—especially things like home visits—in a way that really connects with people. The whole process felt straightforward and genuinely enjoyable, which isn’t something you always expect with a new website! It’s been great working with a local team who care as much about the end result as we do. We’re really proud of the site so far and the ongoing support is invaluable. We wouldn’t hesitate to recommend Arcscribe to anyone looking for web design in Norfolk done properly. Thanks Guys 👌”
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